Privacy and Data Protection Policy

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and repealing Directive 95/46/EC (hereinafter, the “GDPR”), and with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE), FOQUM ANALYTICS S.L. guarantees the protection and confidentiality of all personal data provided to us by our clients, in line with the requirements established by the GDPR.

FOQUM ANALYTICS S.L.’s Data Protection Policy is based on the principle of proactive responsibility, under which the Data Controller must ensure compliance with the applicable regulatory and jurisprudential framework and be able to demonstrate such compliance to supervisory authorities.

All data provided will be processed in accordance with the GDPR. FOQUM ANALYTICS S.L. has implemented the legally required security measures and all technical means within its reach to avoid loss, misuse, alteration, or unauthorised access by third parties, as detailed below. However, users should be aware that security measures on the Internet are not entirely impregnable.

Name: FOQUM ANALYTICS S.L.

Tax ID (CIF): B87072500

Address: C/ Zurbarán nº 8, 4º, 28010, MADRID

Telephone: 675481701

Email: info@foqum.io

A company registered in the Commercial Registry of Madrid, Volume 32.466, Sheet 184, Section 8, Page M-584388, Entry 1. Foqum Analytics S.L., C.I.F.: B-87072500.

All data provided by our clients and/or visitors on FOQUM ANALYTICS S.L.’s website or directly to its staff will be incorporated into a personal data processing register created and maintained under the responsibility of FOQUM ANALYTICS S.L. Such data is essential to provide the services requested by users or to respond to enquiries raised by our visitors. Our policy is not to create profiles based on the data of users of our services.

a) Contractual relationship: When you purchase our products or contract our services.

b) Legitimate interest: To handle enquiries and complaints, and to manage the collection of outstanding amounts.

c) Your consent: If you are a website user, by ticking the corresponding box in the contact form, you authorise us to send you the necessary communications to respond to your request or enquiry.

We do not disclose your personal data to third parties, except to public or private entities to which we are legally obligated to provide such information. For example, tax legislation may require the communication of certain economic data to the Spanish Tax Agency when amounts exceed specific thresholds.

If, outside of these obligations, we need to share your personal data with third parties, we will request your explicit permission beforehand through clear options that will allow you to decide.

We do not carry out international data transfers for any of the purposes described in this policy.

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. To determine the appropriate retention period, we assess the risks associated with processing, as well as our contractual, legal, and regulatory obligations, our internal data retention policies, and our legitimate business interests described in this Privacy Notice and Cookie Policy.

FOQUM ANALYTICS S.L. will retain your personal data, duly blocked, once the relationship with you has concluded, for the statutory limitation periods applicable to any actions that may arise from the relationship.

Once blocked, your data will be inaccessible to FOQUM ANALYTICS S.L. and will only be processed for the purpose of making them available to public administrations, courts, and tribunals for potential legal liabilities arising from processing, as well as for the exercise or defence of claims before the Spanish Data Protection Agency.

We use all reasonable efforts to maintain the confidentiality of the personal information processed in our systems. We apply strict security measures to protect personal data from accidental loss and from unauthorised access, processing, or disclosure, taking into account the state of technology, the nature of the data, and the risks to which it is exposed. However, we cannot be held responsible for how you manage your own data (including username and password) used on our website. Our staff follows strict privacy procedures, and when we outsource third-party support services, we require them to comply with the same rules and allow us to audit their compliance.

You may exercise the following rights:

a) Right of access to your personal data to know what information is being processed and the processing operations carried out.

b) Right to rectification of inaccurate personal data.

c) Right to erasure of your personal data when legally permissible.

d) Right to restriction of processing when the accuracy, legality, or necessity of processing is in doubt, in which case we may retain the data for the exercise or defence of legal claims.

e) Right to object to processing when the legal basis is our legitimate interest. FOQUM ANALYTICS S.L. will cease processing unless it has compelling legitimate grounds or needs the data for legal defence.

f) Right to data portability, when processing is based on consent or a contractual relationship.

g) Right to withdraw consent previously granted to FOQUM ANALYTICS S.L.

You may exercise these rights free of charge and at any time by contacting us at: C/ Zurbarán nº 8, 4º, 28010, Madrid, attaching a copy of your ID document.

If you believe your rights have not been adequately addressed, you may lodge a complaint with the Spanish Data Protection Agency (AEPD) through any of the following means:

• Electronic office: https://www.aepd.es
• Postal address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001 Madrid
• Telephone: 901 100 099 / 912 663 517

Filing a complaint with the AEPD is free of charge and does not require the assistance of a lawyer or legal representative.