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In the legal sector, democratizing access to legal services is essential to ensure that all citizens can equitably and affordably obtain legal advice and representation.
The client, a company dedicated to providing legal services, aims to facilitate access to legal information by developing and implementing a virtual assistant specialized in law.
Powered by Generative Artificial Intelligence, this tool will enable users to resolve their legal queries quickly and easily, improving the efficiency and accessibility of the service. By leveraging the latest advancements in natural language processing and semantic analysis, the conversational assistant will significantly enhance the customer experience, democratizing access to specialized legal knowledge.
The main challenge was to develop a web platform that would allow users to obtain immediate answers to their legal queries. The platform needed to be user-friendly, scalable, and capable of integrating various branches of law.
Initially, the virtual assistant would focus on criminal law with plans to expand into labor and civil law. Additionally, the platform had to handle a large number of queries and continuously update with new legislation and case law.
The solution needed to be accessible via a REST API for legal queries based on both public and private information, and it also required an intuitive interface. Ensuring the tool's adaptability and scalability according to user-defined parameters was crucial as well.
Foqum developed a comprehensive solution focused on creating a virtual assistant specialized in law. The platform includes a search engine accessible via a REST API, which continuously updates with changes in legislation and case law.
The solution is based on the collection of public information, such as court rulings and laws, obtained from various available sources.
The result is a simple and intuitive web platform, deployed in the cloud, that allows users to perform quick and accurate legal queries. The search engine is scalable and can be adapted to cover all areas of law.
The solution offers a more efficient and accessible legal advisory service, improving customer satisfaction and the client's position in the legal market. The platform not only provides immediate answers to legal queries but also adapts to the growing needs of its users, ensuring a reliable and up-to-date service.
Remember: we cannot improve what we do not measure.
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